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1. Area of application
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For all deliveries of schubartshop (hereinafter SAS) to consumers, these General Terms and Conditions (GTC) apply.
Consumer is any natural person who enters into a legal transaction for a purpose that can be attributed predominantly neither to his commercial nor his independent professional activity.
2. Contractual partner
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The sales contract is concluded with SAS, owner: Susann Schubert, Friedrich-Engels-Straße 24, 09599 Freiberg, Germany, Tax office Freiberg, Tax-IdNr.: 73 906 821 434.
3. Conclusion of contract
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→ The presentation of the products in the online store does not constitute a legally binding offer, but only an invitation to order.
→ By clicking the button [order now] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by e-mail immediately after receiving your order.
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4. Right of revocation
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→ If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of revocation in accordance with the statutory provisions.
→ If you, as a consumer, make use of your right of revocation pursuant to Section 4.1, you shall bear the regular costs of the return shipment.
→ In all other respects, the right of revocation shall be governed by the provisions set forth in detail in the following.
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4.1 Cancellation policy¹
Right of revocation
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us [enter the name of the entrepreneur, address and, if available, telephone number, fax number and e- mail address] by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
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Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
- End of the cancellation policy -
(¹ This cancellation policy does not apply to the separate delivery of goods).
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5. Prices and shipping costs
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→ The prices stated on the product pages include the statutory value-added tax and other price components.
→ The delivery within Germany is included. The shipping costs in europe will be communicated on the order confirmation per e-mail.
→ Further taxes or costs do not apply.
6. Delivery
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→ Delivery is made within Germany with DHL and throughout Europe.
→ The delivery time is approximately 7-14 days.
7. Payment
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→ Payment is made in advance.
→ In the case of payment in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment within the delivery time specified in point 6.
8. Retention of title
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→ Until full payment, the goods remain our property.
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9. Dispute resolution
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→ The EU Commission has created an Internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr. We are willing, but not obligated, to participate in a dispute resolution procedure before a consumer arbitration board for the resolution of disputes with consumers. The competent consumer arbitration board is: Universalschlichtungsstelle des Bundes Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. In order to settle the aforementioned disputes, we will participate in a dispute resolution procedure before this body.
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